ESTIMATED LEAD TIME ON ALL BED RACKS AND XBRS: AROUND 4-6 WEEKS
First-of-its-kind, the ExoShell 270 awning features a hard shell anodized aluminum case for unmatched durability. Forget the legs because this 270 awning is freestanding to reduce clutter around your feet and make setup a breeze. If the wind kicks up, just deploy the legs and hunker down for the night.
The ExoShell 270 does not feature universal mounting hardware. Aftermarket support brackets may be required for compatibility with your unique setup.
Warranty
1 Year Warranty
For 1 year from the date of purchase, iKamper will repair or replace (at our option) defective parts at no cost to the customer.
Our warranty does not cover all issues, such as the ones below:
Ultra-violet (UV) damage to fabric or paint.
Normal wear and tear, or cosmetic blemishes occurring as a result of use.
Damage caused by the customer (misuse, accident, abuse, storm damage, etc.)
Aesthetic changes that do not affect the general operation of the Skycamp.
This warranty applies only to customers who purchased directly from iKamper or an authorized dealer and does not cover second-hand purchases. While the warranty does cover products sold through authorized dealers, customers who purchased their iKamper products from a dealer must submit any After Service Requests through the dealer they purchased from.
Shipping
The ExoShell 270 awning is shipped via USPS or UPS and may vary dependent on the delivery location. If your address is unable to receive deliveries from either of these couriers, please contact iKamper at the time of purchase so we can make note of it in advance. You may cancel your ExoShell 270 awning order before it has shipped and get a full refund, minus a 3.5% cancellation/restocking fee. Due to the difficulty and cost of transporting an item the size of an ExoShell 270 awning, no refunds or returns will be given after your ExoShell 270 awning has been shipped or picked it up. If you cancel your ExoShell 270 awning order while it is out for shipment (before delivery), you will incur a 15% deduction from your refund to cover shipping charges and a restocking fee.
When purchasing a bed rack from us, you will receive two packages with separate tracking numbers (one contains the extrusion bars, and the other contains various components and hardware).
Shipping will be determined by weight and your region.